My Experience
Build Props that Pop
I help teams turn ideas into products and experiences that actually land. By blending creative thinking with commercial rigour, I help design, test and refine propositions that resonate with customers and move the business towards it's broader strategic goals
Octopus Money
UX research & Proposition Design
OM were looking to re-design a key part of the customer journey, building new products to enhance the experience and meet specific KPIs
I was brought in to conduct foundational In-depth qualitative UX research, design and test new propositions.

Market Gravity
Proposition Design
At Market Gravity (part of Deloitte Digita) I led cross-functional teams to design:
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Proposition, UX & UI design for the President’s Choice brand’s website (private label for Canada’s no.1 grocer)
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Research, digital tool design, and training design for President’s Choice Financial field sales staff to improve the credit card sales experience
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Proposition design British Columbia Lottery Corporation, including live pilot of GEO game with over 1,000 players



Alberta Cannabis
Proposition / UX Design
IAt Deloitte, I worked with Alberta Gaming Liquor and Cannabis (AGLC), the provincial regulator tasked with setting up the world’s first legal non-medical Cannabis ecommerce stores.
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Conducted qualitative research and leveraged quant analysis to develop cannabis buying personas
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Designed Alberta Cannabis brand from scratch
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Designed UX / UI for all key pages, including search, product, and education
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Provided User-centred recommendations on policy around security & delivery
Yokebe
Commercial modelling
Perrigo planned to launch Yokebe (no.1 German weight loss brand) in the UK. The 100% natural, high protein meal replacement shake was a disruptive force in the weight management category, taking on Slimfast’s 70%+ SoM.
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Volume forecasting and commercial modelling, including price and promotion strategy
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Long-term npd (flavour, range, and format) planning
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Commercial oversight of of trade investment and plans
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Category rationale, trade support from Boots, Superdrug, grocers
